OPTIMUS MEDICAL SERVICES

Who We Are

Founded in 2016, Optimus Medical Services has built a strong reputation in health insurance medical claim investigations. Starting in Kerala with just two Third-Party Administrators (TPAs), we quickly expanded by deploying a dedicated team of skilled doctors and field professionals. Our commitment to precision, integrity, and client satisfaction has enabled us to grow significantly, earning the trust of major health insurance providers.

Even during the challenging COVID-19 pandemic, our team demonstrated resilience and dedication, ensuring uninterrupted and quality services for our clients. Today, we conduct over 2,000 to 2,500 investigations monthly across multiple states in South India, reinforcing our position as a trusted leader in the industry.

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What Drives Us Forward

Our Mission

To empower the healthcare insurance ecosystem with accurate and reliable medi claim verification services, reducing fraudulent claims and ensuring fair settlements for all stakeholders.

Our Vision

To be the most trusted partner in the medical insurance industry by delivering innovative, efficient, and transparent verification solutions that enhance customer experience and operational excellence

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Leadership

Pillars of Optimus Medical Services

Mark Jance

CEO / FOUNDER

Aviana Plummer

CEO / FOUNDER

Braydon Wilkerson

CEO / FOUNDER

Kristin Watson

CEO / FOUNDER
OPTIMUS MEDICAL SERVICES

MILESTONES

2016

Established in Kerala, specializing in health insurance medical claim investigations.

Began operations with services provided to just two Third-Party Administrators (TPAs).

2018

Expanded services to Tamil Nadu, Karnataka, Andhra Pradesh, and Telangana following increased demand from insurance companies.

2020

Despite the challenges of the COVID-19 pandemic, maintained uninterrupted service through the dedication of doctors and field staff.

2025

Conducting 2,000 to 2,500 investigations monthly for health insurance companies.

Honored with the prestigious "Best Investigation Agency" title in South India for excellence in service and innovation.

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Recognitions and Achievements

Our dedication to excellence has earned us notable accolades, including the prestigious title of "Best Investigation Agency" in South India